RESORT GUIDE Aloha, Welcome to Maui Beach Vacation Club, your home away from home on beautiful Maui. We’ve created this guide to offer important information for planning and enjoying your vacation, ensuring your stay is relaxing and stress free. If we can be of further assistance please let us know. Mahalo, The Maui Beach Vacation Club Ohana
BEFORE YOUR ARRIVAL Check In Luggage Address Parking After Hours Check In Instructions DURING YOUR STAY Quiet Hours Wi-Fi Smoke-Free Policy Lanais Linens & Towels Appliances Complimentary Items Housekeeping Laundry In-room Safe Operation How To Work the TV Remote Phone Operation Check Out Guest Feedback POOL, SPA, & BEACH Pool Spa Beach ACTIVITIES Grab & Go Flower Lei DINING Isana Restaurant BBQ Grills ISLAND ACTIVITY COMPANY EMERGENCY & IMPORTANT NUMBERS In case of emergencies, dial 9 + 911 using the phone in your suite. FRONT DESK Ext. 0 | 808.879.7800 | Mon – Thu 8am – 5pm | Fri – Sun 8am – 8pm* CONCIERGE Ext. 2000 | 808.879.3130 | Daily 8am – 1pm* *Hours are subject to change TABLE OF CONTENTS
South Kihei Road EXIT ENTRANCE 101 201 102 202 103 203 104 204 101 201 102 202 RESTAURANT A201 Upstairs Soda Machine Restrooms FRONT DESK CHECK IN CONCIERGE Downstairs B A C D 101 201 301 401 501 601 102 202 302 402 502 602 103 203 303 403 503 603 104 204 304 404 504 604 105 205 305 405 505 605 106 206 306 406 506 606 TRASH UTILITY RECYCLE & TRASH FOOT WASH FOOT WASH BBQ SPA POOL BBQ MAILBOX ELEVATOR DESIGNATED SMOKING AREA After hours telephone & lock box N
BEFORE YOUR ARRIVAL CHECK IN We are thrilled to have you stay with us! Check in starts at 4pm local time. A valid I.D. and credit card are required to check in, so please have them ready. While we strive to accommodate every guest, early check in is subject to availability. Please call the front desk at 808.879.7800 for more information. LUGGAGE We understand that transportation times do not always coincide with check in and check out times. Luggage storage for guests is subject to availability with the front desk. Please ensure luggage is picked up before the front desk closes. For security reasons, please do not leave luggage unattended in the resort. If you have any questions contact the front desk at 808.879.7800. For your convenience, luggage carts are available for guest use on the ground floor of Building C near the elevator. Please return luggage carts to the ground floor when finished. ADDRESS 515 South Kihei Rd. C1, Kihei, HI 96753 PARKING For your convenience, surface lot parking is available around the resort. Please do not park in the spaces designated for the restaurant or reserved spaces. AFTER HOURS CHECK IN INSTRUCTIONS • Pick up the red courtesy phone located on the wall outside of the front desk. This will automatically connect you to our sister resort, the Sands of Kahana. • An agent will check you in and give you a combination to the lockbox located next to the red phone. • Inside the lockbox you will find an envelope with the same name as your reservation. • Inside the envelope you will find keys to your room and additional resort information. • Please stop by the front desk during business hours the following day to complete your check-in.
QUIET HOURS 10pm – 8am We strive to ensure that all guests have a stress free and relaxing vacation. During all other hours, please keep excessive noise to a minimum. WI-FI Internet connection via Wi-Fi is available in your unit only. Please note there is no access to Wi-Fi in common areas such as the lobby or by the pool. Password provided at check-in. For assistance with Wi-Fi connection: Call the front desk at ext. 0 during front desk business hours (Mon – Thu 8am – 5pm | Fri – Sun 8am – 8pm) and call Sands of Kahana at 808.669.0400 after business hours. SMOKE-FREE POLICY Maui Beach Vacation Club is a smoke-free resort. Smoking of tobacco, marijuana, and electronic vaping is prohibited in all guest rooms, balconies, and common areas. Evidence of smoking in the resort will result in a $750 cleaning charge. Guest smoking is allowed in the designated smoking area located in the northeast corner of the resort for tobacco and e-cigarettes only. There is a cigarette receptacle for your convenience. LANAIS To ensure safety and the enjoyment of your private lanai please respect the following rules: • No hanging clothing, towels, bathing suits, etc. on the railings • No barbecuing • No smoking • No throwing or releasing objects LINENS & TOWELS To ensure a cozy vacation, linens and towels have been placed in your unit to last the length of your stay. Linens for your sofa sleeper (if applicable) are located in the cabinet beneath the living room TV. APPLIANCES For your enjoyment, each unit is equipped with a full kitchen including the following appliances: refrigerator, dishwasher, oven/stove, microwave, blender, toaster, and coffee maker. To make your stay even easier, your unit comes with the following: washer & dryer, telephone, television with cable, alarm clock, hair dryer, and iron & ironing board. DURING YOUR STAY
COMPLIMENTARY ITEMS A complimentary starter pack of coffee and laundry detergent is provided for your convenience. Should you require more of these items, they are sold at the front desk for $1.00 each. HOUSEKEEPING We are here to serve your needs and ensure your stay is memorable and enjoyable. Housekeeping services are provided every 7 days for guests staying longer than one week. If you need extra linens during your stay please contact the front desk at ext. 0. LAUNDRY A washer & dryer is located in your unit for your convenience. IN-ROOM SAFE OPERATION 1. Close the door and press RESET 2. Enter your 4 digit code 3. Press LOCK 4. Open by using your code HOW TO WORK THE TELEVISION REMOTE Relax and unwind while watching some TV in your suite. You can control the TV and cable box using the remote provided by Spectrum. For further assistance with your TV, please call the front desk at ext. 0. To turn on/off your TV and cable box: TV: Press TV button, then POWER button Cable: Press CBL button, then POWER button
PHONE INSTRUCTIONS Room to Room Dialing: • Dial the room number • No charge Local Calls (Maui) • Dial 9 + 808 + phone number • No charge Toll Free Calls • Dial 9 + 1 + 800/877/888 + phone number • No charge Long Distance with Operator Assistance • Dial 9 + 0 Fax Number • 808.874.6510 • Charges apply to outgoing faxes Incoming Calls • All incoming calls are free • Unanswered calls will be answered automatically by our voicemail system Voicemail Messages • To listen to your messages dial 50 and follow the prompts CHECK OUT Mahalo for staying at our resort. We hope to see you again! Check out is at 11am. Please bring your room keys to the front desk when you are ready to check out. If you are planning to check out before 8am on the day of your departure, please notify the front desk. GUEST FEEDBACK Your feedback is important to us! Please let us know if there’s anything during your stay that we can do to make your vacation even better. Please contact us at 808.879.7800 or ext. 0 on your inroom phone for any feedback. After your stay, you will receive a post departure survey in your email and we would like for you to share your most memorable experience during your stay with us. DURING YOUR STAY
In order to abide by the regulations set forth by the State of Hawaii Department of Health, the following rules are in place. Mahalo for following these rules and keeping Maui Beach Resort a safe and relaxing place for everyone. All glass is strictly prohibited. POOL FURNITURE Please do not remove furniture from pool area. ATTIRE We pride ourselves on being a family friendly resort. We appreciate all guests wearing tasteful attire in all areas. POOL Daily | 8am – 10pm Maui Beach’s pool is a joy to experience. Children twelve (12) years of age or under shall be supervised and accompanied by a parent or other adult at all times to ensure safety. Babies must wear snug fit diapers in the pool. Please note there is no lifeguard on duty. SPA Daily | 8am – 10pm There’s nothing better than returning to the Maui Beach Vacation Club and submerging in total relaxation in our spa. Adult supervision is required for minors to ensure safety. Please note there is no lifeguard on duty. BEACH Public Access | Daily | 24/7 Enjoy a dip in the ocean with the beach just across the street from the resort! While the ocean can be beautiful and refreshing, it can also be unpredictable. Please pay attention to posted ocean conditions and only swim at your discretion. Adult supervision is required for minors to ensure safety. There is no lifeguard on duty. POOL, SPA, & BEACH
ACTIVITIES DINING ISANA RESTAURANT Daily | 3pm – 10pm | 808.874.5700 Isana brings you the freshest fish on Maui. Isana is a combination of bold and adventurous flavors, fresh, world-class sushi, local offerings, ambience, friendly service, and an ocean view second to none. Try classic sushi offerings, modern twists, as well as fresh-caught local fish you may not have tried—or even heard of before! Please note that Isana is independently owned and operated. LEARN MORE ABOUT ISANA BBQ GRILLS There are two BBQ grills near the pool for guest enjoyment. Utensils for the grills can be found in your unit oven drawer. Ensure gas is turned off and the area is clean after use. The following activities are complimentary for Soleil Management owners and guests. Please sign up no less than 24 hours in advance at the front desk. Activities are seasonal and subject to change. Please contact the front desk at ext. 0 with questions. FLOWER LEI See front desk for current schedule Meet by the Pool Make your own lei from real flowers. GRAB & GO See front desk for current schedule Meet by the Pool Bring home a souvenir designed by you! Color and design your tennis visor & drawstring bag.
MAUI’S TOP ACTIVITIES There is so much beauty and adventure to experience in Maui, Island Activity Company highlights the top 12 to guide you on your next excursion! Looking for something else? Island Activity Company concierge team offers over 400 activities on Maui and over 2,300 across the state of Hawaii. Visit the Island Activity Company Concierge at the Maui Beach Vacation Club lobby or call 808.879.3130. CIRCLE ISLAND HELICOPTER TOUR This deluxe circle island tour will take you to see THE BEST of East and West Maui. Highlights include Haleakala crater, one of the world’s largest volcanoes, and the fabulous cascading waterfalls of the Hana rain forest and West Maui Mountains. 65 minute tour. WEST MAUI / MOLOKA‘I HELICOPTER TOUR Soar over the hidden valleys, waterfalls and jagged peaks of the West Maui Mountains, the second wettest spot on Earth, then across the channel to witness the world’s tallest sea cliffs on Molokai’s isolated north shore. 50 minute tour. LANA‘I SNORKEL & DOLPHIN WATCH Cruise on a deluxe catamaran to the dramatic shorelines and bays of Lana‘i, home to wild dolphins. Snorkel the beautiful reefs of Lana‘i. All snorkel gear, continental breakfast, lunch and ice cold refreshments are included. LANA‘I DOLPHIN SNORKEL ON A SUPER RAFT View spectacular sea caves, sea cliffs and Lanai’s barrier reef. Start your morning with juice and Kona coffee during check-in at Lahaina Harbor slip #11. Snorkel gear, instructions and safety tips are provided by our experienced Captain and crew. Spinner and Bottlenose dolphins are often encountered along with lots of tropical reef fish and green sea turtles. MOLOKINI SNORKEL Travel to Molokini and or turtle town where snorkeling conditions are at their best. Voyage with a small or large group, led by a team of knowledgeable marine naturalists on a snorkeling eco-adventure. All snorkel gear, continental breakfast, lunch and ice cold refreshments are included. SUNSET DINNER CRUISE Experience Maui’s sunset on a two hour romantic Dinner Cruise. Enjoy cocktails, an appetizer and your choice of four entrees followed by dessert. Premium seating guarantees a private table and premium drink upgrades.
ZIPLINE One of the hottest activities on Maui. Flying on ziplines will be a highlight of your Maui vacation. Capture the excitement as you soar over treetops, canyons and valleys! This eco-friendly activity will be an experience to remember. Age and weight restrictions. HANA GUIDED VAN TOUR Explore the tropical beauty of the Hana coast. Your professional guide will escort you in air conditioned comfort through 617 curves, 54 one lane bridges, waterfalls, scenic lookouts, bamboo jungles and black sand beaches. Continental breakfast and coffee, lunch, all day beverage service. Hotel pick up included. HALEAKALA SUNRISE Enjoy the dawn of the day and the majesty of Maui’s 10,023 foot volcano. See the volcanic beauty in dawn pastels while learning about the legends and culture of our beautiful island on this memorable journey. Limitedmenu restaurant breakfast included. Hotel pick up included. HYATT REGENCY DRUMS OF THE PACIFIC LU‘AU Witness the exotic songs and dances of Tahiti, Fiji, New Zealand, Tonga, Hawai‘i, and the fire knife finale from Samoa at the Hyatt Regency Resort. Lei greeting, Hawaiian crafts, imu ceremony, all you can eat buffet (vegetarian entree available), kids buffet and open bar with tableside cocktail service included. ROYAL LAHAINA LU‘AU We have exclusive Premium Front Table Seating for this popular family lu’au at the Royal Lahaina Resort in Ka‘anapali. Featuring a Polynesian Revue, shell lei greeting, open bar, all you can eat buffet, kid’s buffet and spectacular fire dancing finale. TE AU MOANA LU‘AU Located on the beautiful lu’au grounds of the Wailea Beach Marriott, experience the lavish celebration as Te Au Moana brings to life the fascinating skills of island people through the vibrant songs and dance of the Pacific. Dine as the ocean sits peacefully before you as you discover the fascinating stories of Maui and Hawaii through this unforgettable cultural experience. MAUI’S TOP ACTIVITIES There is so much beauty and adventure to experience in Maui, Island Activity Company highlights the top 12 to guide you on your next excursion! Looking for something else? Island Activity Company concierge team offers over 400 activities on Maui and over 2,300 across the state of Hawaii. Visit the Island Activity Company Concierge at the Maui Beach Vacation Club lobby or call 808.879.3130.